Monday, May 17, 2021

American Express and Universal Orlando Resort to Open All-New Exclusive Lounge at Universal Studios Florida

ORLANDO, Fla.–(BUSINESS WIRE)–American Express and Universal Orlando Resort proudly introduce a new benefit for American Express Cardmembers visiting Universal Orlando Resort: a brand-new lounge located within Universal Studios Florida theme park. Beginning May 10, the American Express Lounge will open to guests who purchase a multi-park ticket or an Annual Pass with their American Express Card at UniversalOrlando.com or at the theme park front gate.

The Lounge will offer guests a break from the excitement of the theme parks by providing an inviting, air-conditioned space with complimentary chilled beverages and light refreshments. The Lounge will be staffed with a concierge to help guests make dining reservations, secure tickets and learn about special American Express offers available throughout the theme park. The Lounge also will be equipped with an electronic charging station for guests’ cameras, phones, and other devices.

“With its service offering centered around helping guests to relax, refresh, and recharge, the American Express Lounge provides another memorable way for families to enhance their experience at this world-class vacation destination,” said Shane Berry, senior vice president and general manager of the National Client Group at American Express. “We share with Universal Orlando a firm commitment to providing guests with unparalleled customer service, and we are proud to offer our cardmembers this innovative and valuable benefit.”

To complement the most thrilling rides and attractions found only at Universal Orlando Resort, the Lounge is conveniently located within Universal Studios Florida, near the Music Plaza and across from Shrek’s Ye Olde Souvenir Shoppe. The Lounge will be open seven days a week. Please visit www.UniversalOrlando.com for hours, restrictions and additional information.

“We are thrilled to be able to offer even more benefits to our guests through the amenities at the American Express Lounge,” said Bill Davis, President of Universal Orlando Resort. “It’s the perfect complement to the world-class theme park thrills we offer at Universal Orlando.”

Collaboration on the American Express Lounge is just one facet of the strong partnership between American Express and Universal. For the last three years, American Express has been the official card sponsor of Universal’s theme parks, and the partnership also includes working together to create enhanced cardmember experiences associated with Universal’s other properties.

About American Express
American Express is a global services company, providing customers with access to products, insights and experiences that enrich lives and build business success. Learn more at americanexpress.com.

About Universal Orlando Resort
Universal Orlando Resort is a completely separate destination featuring two theme parks, three magnificently themed on-site hotels and a nighttime entertainment complex. Guests can soar above Hogwarts with Harry Potter, swing above the streets with Spider-Man, battle aliens alongside Agent J, and help Shrek save Princess Fiona in Shrek 4-D.

Judith Rubin
Judith Rubin ([email protected]) is a leading journalist, publicist, strategist, blogger, content marketing specialist and connector in the international attractions industry. She excels at writing about all aspects of design and technical design, production and project management. Areas of special interest include AV integration and show control, lighting design and acoustics, specialty cinema, digital video and world’s fairs. Judith has ties to numerous industry organizations. From 2005-2020 she ran communications, publications and social media for the Themed Entertainment Association (TEA). In 2013, she was honored with the TEA Service Award. She was development director of IMERSA, and co-chair of the 2014 IMERSA Summit. She was publicist for the Large Format Cinema Association in the 1990s, now part of the Giant Screen Cinema Association (GSCA) and has also contributed to the publications of PLASA, IAAPA and the International Planetarium Society. Already making her mark as a magazine and book editor, Judith joined World’s Fair magazine in 1987, which introduced her to the attractions industry. Launching as a freelancer in the mid 1990s she has contributed to dozens of publications and media outlets including Funworld, Lighting&Sound America, Sound & Communications, Urban Land, The Raconteur and The Planetarian. She joined InPark in 2010. Judith earned a Bachelor of Fine Arts from Pratt Institute. She has lived in New York City and the San Francisco Bay Area, and now makes her home in Saint Louis, where she is active in the local arts and theater community.

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