Jul 16, 2020 Joe Kleiman Attractions, Business, COVID-19, Features, Homepage Slider, Museums, News, Technology & Media, Theme Parks, Water Parks Comments Off on New white paper from Connect&GO examines examines virtual queuing and crowd control in the COVID-era
Amusement parks and leisure properties around the world are starting to re-open. While the public is excited to get back to these family destinations, a few small changes will be necessary to ensure the guest experience is enjoyable and safe. Venue operators are looking at effective and convenient ways to encourage physical distancing and reduce risks of germ transmission at their parks.
Virtual queuing is one such option for busy amusement parks, water parks and family entertainment centers. Connect&Go‘s newest white paper examines this solution. Guests book a virtual spot for a ride or attraction, and then receive an alert when their reservation comes up. By avoiding crowded lines, guests not only maintain safe physical distancing, but they also get more time to enjoy the rest of the park.
The solution is flexible and can be implemented anywhere. Park operators benefit from a detailed overview of guest activity and spend-per-head is often increased as guests have more time to purchase snacks and visit gift shops. Virtual queueing is an ideal way to adapt to the new safety standards being enforced in many businesses around the world.
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