Thursday, May 6, 2021

GameTime’s revenue increases 5% with implementation of Semnox kiosk upsell feature

Known for its indoor amusements and full-service experience targeted at the whole family, GameTime is Florida’s premium entertainment brand. Led by CEO Mike Abecassis, GameTime owns and operates family entertainment centers featuring “Play with your Food” arcades, restaurants, full-bars, and party venues in Daytona, Fort Myers, Miami, Ocoee, Tampa, Kissimmee, with Clearwater, and Plantation next on the list. Each location offers unique experiences and attractions in the mega arcade like mini bowling or full lane bowling along with a full food menu and the opportunity to watch any game with over 50 HDTVs throughout the sports bar.

Gametime uses Semnox’s Parafait platform to manage all aspects of their venue, from Entertainment to restaurant Food & Beverage operations. Gametime recently upgraded their Parafait software. Along with the numerous new capabilities of the upgrade, Mike Abecassis and team designed and implemented a new customized interface for their Parafait Klassic self-service Kiosks. Within days of upgrading the kiosks across six Gametime venues, the company has reported an increase in revenue by applying the upsell function.

“This demonstrates that we can have a far greater impact by refining what and when the guests’ sees. While this change had a positive impact on our revenue, more importantly, it provided a better value for our guests. This simple change shows that we have a lot of upside and it is up to us on how to drive the process.”, said Abecassis.

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