[quote]Frankly, our existing customers have always known they can expect that level of support from us, so we’ve decided to make sure the rest of the world knows, too.” — Alcorn McBride CEO Steve Alcorn[/quote]
Orlando, FL (May 27, 2014) – Alcorn McBride Inc. has announced that it is extending its standard product warranty from two years to five years. Alcorn McBride is the leading manufacturer of control, audio and video equipment for the themed entertainment industry as well as for retail environments and transportation applications,
In a world where some manufacturers offer 90-day warranties, Alcorn McBride is well known for a straightforward warranty policy that’s distinctly lacking in fine print. Previously, if an Alcorn McBride product broke within two years of its purchase and the breakage was not due to abuse, the manufacturer would repair or replace it. The customer paid only for shipping to Alcorn McBride.
Now that warranty period has been extended to five years, demonstrating the confidence that Alcorn McBride has in the reliability and durability of its products.
“The Alcorn McBride brand is known for rock-solid reliability and unsurpassed customer support,” says CEO Steve Alcorn. “We’ve always had a two-year product warranty and the industry’s most customer-friendly support policies. Now we’ve decided to increase that to an unprecedented five-year product warranty.”