Wednesday, March 29, 2023

Aurora Multimedia seeks Product Specialist

The person in this role will be responsible for Supporting and Educating clients and Sales Reps with a variety of Network and AV products and Technologies, including:

– Network Technologies support
– AV over IP 1G & 10G
– HDBaseT products
– HDMI distribution
– Web based control/automation.
– Audio products.
– Support via phone, remote desktop, webinars, email and support ticket system.

They would also be responsible for:
– Developing new, and maintaining current support documentation and knowledge base.
– Report any field issue to advanced support team.
– Manage Knowledge Base and FAQ’s

The Product Specialist should have a well versed level of experience and skills:
– Network Technology: Managed/Un-managed
– Digital Video HDCP/EDID/Video over IP
– Digital Audio, Dante and analog.
– Control Automation: IP, RS232, IR, I/O
– Understanding System Integration & Design
– Documentation editing and creation (Word, Power Point, Excel, etc)

Other qualities:
-Video and Photo editing/production.
-Oral and written communications, public speaking.
-Attention to detail.
-Available to travel for Training and Trade shows.

Click here for information on Aurora Multimedia

Send resume to [email protected]

Joe Kleiman
Joe Kleiman
Raised in San Diego on theme parks, zoos, and IMAX films, InPark's Senior Correspondent Joe Kleiman would expand his childhood loves into two decades as a projectionist and theater director within the giant screen industry. In addition to his work in commercial and museum operations, Joe has volunteered his time to animal husbandry at leading facilities in California and Texas and has played a leading management role for a number of performing arts companies. Joe previously served as News Editor and has remained a contributing author to InPark Magazine since 2011. HIs writing has also appeared in Sound & Communications, LF Examiner, Jim Hill Media, The Planetarian, Behind the Thrills, and MiceChat His blog, takes an unconventional look at the attractions industry. Follow on twitter @ThemesRenewed Joe lives in Sacramento, California with his wife, dog, and a ghost.

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