Wednesday, September 27, 2023

Cedar Fair Extends Relationship with MICROS, Adding POS Systems to Four More Parks


Columbia, MD, USA (May 16, 2013) /PRNewswire/ — MICROS Systems, Inc. (NASDAQ: MCRS), a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce that it has expanded its partnership with world-renowned amusement-resort operator, Cedar Fair Entertainment Company.  Cedar Fair Entertainment Company selected MICROS’ Simphony Enterprise Solution for implementation at Knott’s Berry Farm, California’s Great America, Worlds of Fun, and Valley Fair amusement parks.  The installation across these four parks includes a total of 836 Simphony Clients loaded onto 522 easy-to-use MICROS Workstation 5A (WS5A) terminals and 290 ruggedized MICROS Keyboard Workstation 270 (KW270) terminals, in addition to 32 MICROS Kitchen Display Systems (KDS).

MICROS Simphony is already implemented at Dorney Park & Wildwater Kingdom, Carowinds, Cedar Point, and Gilroy Gardens Family Theme Park.

With an enterprise consisting of 11 amusement parks, four outdoor water parks, and one indoor water park, Cedar Fair’s parks entertain more than 23 million guests annually.  Moving guests through the park’s restaurants in an efficient manner and managing operations is a key role of MICROS Simphony with its ability to seamlessly integrate business processes and reporting across all locations.

“By continuing to invest in MICROS Simphony across our enterprise, we benefit from a standardized POS platform, which reduces training time for our employees and streamlines maintenance of the system,” stated Jim Rein, Corporate Vice President of IT for Cedar Fair Entertainment Company.  “Cedar Fair also benefits from standardized reporting across all of our locations.”

“MICROS is proud to provide its cutting-edge Simphony POS product offering to Cedar Fair’s amusement parks.  Simphony aids the parks in improving processes and creating a smoother visitor experience,” stated Don DeMarinis, Vice President Leisure and Entertainment, MICROS Systems, Inc.  “As Cedar Fair is a long-time partner and industry leader, we look forward to working together on future projects.”

Joe Kleiman
Joe Kleiman
Raised in San Diego on theme parks, zoos, and IMAX films, InPark's Senior Correspondent Joe Kleiman would expand his childhood loves into two decades as a projectionist and theater director within the giant screen industry. In addition to his work in commercial and museum operations, Joe has volunteered his time to animal husbandry at leading facilities in California and Texas and has played a leading management role for a number of performing arts companies. Joe previously served as News Editor and has remained a contributing author to InPark Magazine since 2011. HIs writing has also appeared in Sound & Communications, LF Examiner, Jim Hill Media, The Planetarian, Behind the Thrills, and MiceChat His blog, takes an unconventional look at the attractions industry. Follow on twitter @ThemesRenewed Joe lives in Sacramento, California with his wife, dog, and a ghost.

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