Friday, December 8, 2023

CenterEdge Software Completes Company’s First Ticketing System Installation in Mexico

[quote]Trampoline parks are far and away the number one growth sector we’re seeing in the amusements industry” — Marcus Mayer, CenterEdge Software director of operations[/quote]

Roxboro, NC, USA — Entertainment facility solutions provider CenterEdge Software recently completed its first ticketing and capacity management system installation in Mexico.

The company finished the week-long on-site installation for Sky Zone Indoor Trampoline Park — creator of the world’s first all-trampoline, walled playing court — in February, with the facility going live March 3 in Naucalpan, a suburb of Mexico City.

“This was our first site install in Mexico so there were some initial challenges related to adapting our software solutions to handle Mexican addresses, credit card processors, and taxes,” said Marcus Mayer, CenterEdge Software director of operations.

The CenterEdge team included a Spanish-speaking staffer who helped with training on the waiver kiosk, individual and group point-of-sale, and capacity management solutions.

“We’ve done installations before in new facilities like this one while they are still under construction. It is always somewhat of a frantic environment when you’re training staff around construction with its noise and intermittent access to power sources,” Mayer said, adding, “Our team is flexible and able to adjust to changing on-site conditions.”

Capacity-based sales are a major focus of Sky Zone, which is nearing 60 locations in the U.S., Canada, and now Mexico. CenterEdge Software has provided services to multiple Sky Zone locations through the years, in addition to other trampoline park clients who need proven effective ways to easily schedule jump times with capacity management, manage online ticket sales and birthday reservations, and provide reliable liability waiver options.

“CenterEdge has been a great partner of ours for over 5 years now. They were very helpful in making the transition into another country as smooth as possible,” said Sky Zone CEO Jeff Platt.

Sky Zone was recently featured on the hit CBS show “Undercover Boss” on March 14.

Most trampoline park facilities incorporate thick layers of padding around a large grid of trampolines of up to 10,000 square feet and can host hundreds of users in any given day, whether they be individuals, families, groups or events.

Since 2004 CenterEdge Software has been redefining the successful operation of family entertainment centers across the U.S. and internationally with an integrated single-point solution addressing the major challenges of the amusements industry. CenterEdge Software’s full suite of technology solutions helps FECs attract guests and their entertainment dollars, while reducing facility management expenses, managing labor and reducing employee theft through innovative point of sale, reservation, and timecard applications as well as reporting, cash and control, and timeclock solutions.

Joe Kleiman
Joe Kleiman
Raised in San Diego on theme parks, zoos, and IMAX films, InPark's Senior Correspondent Joe Kleiman would expand his childhood loves into two decades as a projectionist and theater director within the giant screen industry. In addition to his work in commercial and museum operations, Joe has volunteered his time to animal husbandry at leading facilities in California and Texas and has played a leading management role for a number of performing arts companies. Joe previously served as News Editor and has remained a contributing author to InPark Magazine since 2011. HIs writing has also appeared in Sound & Communications, LF Examiner, Jim Hill Media, The Planetarian, Behind the Thrills, and MiceChat His blog, takes an unconventional look at the attractions industry. Follow on twitter @ThemesRenewed Joe lives in Sacramento, California with his wife, dog, and a ghost.

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