Wednesday, April 17, 2024

Gateway Adds Saco, Maine’s Funtown Splashtown to Ticket Services Portfolio

31384_409112111177_4634455_nBoyertown, PA, USA — Gateway Ticketing Systems is pleased to announce its selection by Funtown Splashtown USA as the venue’s new ticketing and access control provider. Maine’s largest family-themed water and amusement park, Funtown Splashtown USA’s 500,000 annual visitors will enjoy an enhanced visitor experience this season with the implementation of Gateway’s flagship point of sale and admission control solution, Galaxy. Visitors will also be able to print both regular and corporate discount passes using Gateway’s eGalaxy Web Store.

28414_408066381177_5879495_nThe improved guest purchasing experience is essential to the venue’s decision to go with Galaxy according to Funtown Splashtown USA Marketing Manager, Ed Hodgdon: “In the past we have used largely manual ticketing and access control solutions, but we have seen a marked increase in the requests from customers for more electronic means of ticket purchasing. For example, our corporate customers want to be able to go online, enter a discount code and batch order tickets. Galaxy will enable us to do this, and more.” Gateway’s reputation within the industry and breadth of software solutions was also key for Funtown Splashtown. Again Hodgdon: “In the park’s efforts to find the best solution to meet our growing needs, it was clear that Gateway was the most-flexible solution to handle our current needs for the online store, admissions and season passes, and also provide room for growth by integrating retail, food and beverage in the future.”

mtoly62412Gateway Ticketing Systems Business Solution Architect, Steve Bell, is excited to see Gateway partner with Funtown Splashtown USA: “With a culture of being both family run and having a family focus, there is a definitive synergy to our organizations. Funtown Splashtown USA was eager to streamline their operations with an advanced automated solution that would help them provide better service to their guests and corporate customers. We are honored to be a critical part of their vision to be the best facility they can for their guests.”

Joe Kleiman
Joe Kleiman
Raised in San Diego on theme parks, zoos, and IMAX films, InPark's Senior Correspondent Joe Kleiman would expand his childhood loves into two decades as a projectionist and theater director within the giant screen industry. In addition to his work in commercial and museum operations, Joe has volunteered his time to animal husbandry at leading facilities in California and Texas and has played a leading management role for a number of performing arts companies. Joe previously served as News Editor and has remained a contributing author to InPark Magazine since 2011. HIs writing has also appeared in Sound & Communications, LF Examiner, Jim Hill Media, The Planetarian, Behind the Thrills, and MiceChat His blog, takes an unconventional look at the attractions industry. Follow on twitter @ThemesRenewed Joe lives in Sacramento, California with his wife, dog, and a ghost.

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