Friday, March 1, 2024

Gateway Ticketing Systems’ Galaxy POS Solution Takes Root at Atlanta Botanical Garden

Gilbertsville, PA, USA (January 14 2015) – Gateway Ticketing Systems is pleased to announce its selection by The Atlanta Botanical Garden as the venue’s new ticketing and access control provider. The Garden will join the Center for Civil and Human Rights, Georgia Aquarium, and Atlanta Historical Society, among other landmark Atlanta venues, in implementing Gateway’s Flagship point of sale and admission control solution, Galaxy.

An urban oasis in the center of Midtown Atlanta, the Garden includes 30 acres of outdoor gardens, an award winning Children’s Garden, the peaceful Storza Woods accentuated with a unique Canopy Walk, as well as their inventive Edible Garden and Outdoor Kitchen. Indoors, the Fuqua Conservatory houses an organic biosphere, home to the Fuqua Orchid Center with the foremost collection of species orchids in the United States.

The Garden’s more than 400,000 annual guests will have the option to purchase tickets onsite at the venue or online ahead of time using the venue’s eGalaxy Web Store. In addition to front gate and online sales, the venue will also employ Galaxy for group sales, resource management and access control. Handheld point of sale units will be used for mobile ticketing. Galaxy’s robust and customizable features will enable the Garden to maximize revenue and efficiency, for both their traditional admission needs and during their renowned annual events such as Garden Chef Demos, Concerts in the Garden, Garden Lights, and Orchid Daze.

Galaxy’s full-featured functionality, training options and the number of other local venues using the product in Atlanta were key to the Garden’s decision to work with Gateway: “When the Garden’s Senior Management Team began looking for a new ticketing solution, a seamless transition would be first and foremost in our requirements: we wanted a one stop shop for the transition with a vendor that could provide both an implementation team and training.” said Anthony Mann, IT Manager at the Atlanta Botanical Garden. “We also needed a mature solution that integrated with our existing systems and could provide advanced ticketing and membership options. Gateway provides the most comprehensive implementation and training offerings as well as holds the largest number of local customer venues by far. Galaxy’s functionality, as well the ability for us to have so many other users locally, made choosing Gateway Ticketing System a no-brainer for the Garden!”

Gateway Ticketing Systems Manager of Business Solutions, Mary Tannous, is excited to add the Garden to Gateway’s Atlanta-area customer base: “We are thrilled to welcome the Atlanta Botanical Garden to the ever-growing number of Atlanta-based venues that leverage Galaxy for superior operational efficiency. Their passion for research and conservation as well as providing enjoyment through nature in an urban environment is inspiring. I look forward to working with the Garden as they continue to create the best guest experience possible.”

Gateway Ticketing Systems and its employees are thrilled to welcome The Atlanta Botanical Garden to
the Gateway family and look forward to a long and successful relationship.

Joe Kleiman
Joe Kleiman
Raised in San Diego on theme parks, zoos, and IMAX films, InPark's Senior Correspondent Joe Kleiman would expand his childhood loves into two decades as a projectionist and theater director within the giant screen industry. In addition to his work in commercial and museum operations, Joe has volunteered his time to animal husbandry at leading facilities in California and Texas and has played a leading management role for a number of performing arts companies. Joe previously served as News Editor and has remained a contributing author to InPark Magazine since 2011. HIs writing has also appeared in Sound & Communications, LF Examiner, Jim Hill Media, The Planetarian, Behind the Thrills, and MiceChat His blog, takes an unconventional look at the attractions industry. Follow on twitter @ThemesRenewed Joe lives in Sacramento, California with his wife, dog, and a ghost.

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