Thursday, September 23, 2021

Gateway to Provide Ticketing, Dining, and Retail Systems for Gateway Arch

PHOTO courtesy The Gateway Arch

Gilbertsville, PA, USA (March 8, 2016) – Last year marked a historic milestone for the Gateway Arch, as the nation’s tallest man-made monument celebrated the 50th anniversary of its completion. The Gateway Arch and Gateway Arch Riverboat Cruises, which together welcome over 2 million visitors annually, also embarked on an RFP process for a new ticketing and admission control solution. They selected Gateway Ticketing Systems.

Gateway Ticketing Systems will provide its Galaxy® Product Suite to the Gateway Arch and Gateway Arch Riverboats including ticketing, admission control, group sales, eGalaxy™ responsive design webstore, resource management, upsell capabilities, food and beverage, and retail solutions.

“We are very excited to partner with Gateway Ticketing Systems, an organization that has an incredible footprint in working with tourist destinations,” says Sarah Clarke, acting director of Arch operations for Bi-State Development, which operates the Arch’s ticketing and tram system. “Their suite of services and technical support will enhance our visitor experience, and allow our guests to enjoy a top-notch Arch and riverboat experience.”

“The Gateway Arch needs a reliable partner who can provide support outside of normal business hours,” says Steve Bell, Gateway Ticketing Systems’ Business Solutions Architect. “With our 24.7.365 support and commitment to customer care, we will be there for them whenever they need us while also delivering a stable, robust software solution that will provide their guests with a better experience.”

The new ticketing software will go live in early March.

Joe Kleimanhttp://www.themedreality.com
Raised in San Diego on theme parks, zoos, and IMAX films, Joe Kleiman would expand his childhood loves into two decades as a projectionist and theater director within the giant screen industry. In addition to his work in commercial and museum operations, Joe has volunteered his time to animal husbandry at leading facilities in California and Texas and has played a leading management role for a number of performing arts companies. Joe has been News Editor and contributing author to InPark Magazine since 2011. HIs writing has also appeared in Sound & Communications, LF Examiner, Jim Hill Media, and MiceChat. His blog, ThemedReality.com takes an unconventional look at the attractions industry. Follow on twitter @themedreality Joe lives in Sacramento, California with his fiancé, two dogs, and a ghost.

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