Thursday, October 6, 2022

John Wiskowski Joins Gateway Ticketing Systems as Customer Service Manager

Gilbertsville, PA, USA – To continue to provide exceptional customer care, Gateway Ticketing Systems welcomes John Wiskowski as its Customer Service Manager. He will lead the customer service representatives and technical support analysts in supporting Gateway’s growing customer base.

JohnW_Photo1Wiskowski has 13 years of experience in hospitality and theme park operations, having worked in a number of roles with Universal Parks & Resorts in Orlando. Most recently, he was a program manager and led a team focused on guest and team member experience delivery within Parks Technology, working on admission control, admissions and e-ticketing solutions.

“I’ve used Galaxy point-of-sale for 10 years and customer service is my passion. This new opportunity with Gateway marries these two aspects of my career together to help customers best utilize Galaxy to improve operations and the guest experience,” says Wiskowski.

Don Eash, Gateway’s Executive Vice President/Chief Operating Officer adds: “I worked with John at Universal Orlando and always respected his hard work and passion for what he does. He’s a natural to lead our customer service teams as he understands the needs of our customers and the endless potential of our Galaxy solution.”

Joe Kleiman
Joe Kleiman
Raised in San Diego on theme parks, zoos, and IMAX films, InPark's Senior Correspondent Joe Kleiman would expand his childhood loves into two decades as a projectionist and theater director within the giant screen industry. In addition to his work in commercial and museum operations, Joe has volunteered his time to animal husbandry at leading facilities in California and Texas and has played a leading management role for a number of performing arts companies. Joe previously served as News Editor and has remained a contributing author to InPark Magazine since 2011. HIs writing has also appeared in Sound & Communications, LF Examiner, Jim Hill Media, The Planetarian, Behind the Thrills, and MiceChat His blog, takes an unconventional look at the attractions industry. Follow on twitter @ThemesRenewed Joe lives in Sacramento, California with his wife, dog, and a ghost.

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