Gilbertsville, PA, USA – To continue to provide exceptional customer care, Gateway Ticketing Systems welcomes John Wiskowski as its Customer Service Manager. He will lead the customer service representatives and technical support analysts in supporting Gateway’s growing customer base.
Wiskowski has 13 years of experience in hospitality and theme park operations, having worked in a number of roles with Universal Parks & Resorts in Orlando. Most recently, he was a program manager and led a team focused on guest and team member experience delivery within Parks Technology, working on admission control, admissions and e-ticketing solutions.
“I’ve used Galaxy point-of-sale for 10 years and customer service is my passion. This new opportunity with Gateway marries these two aspects of my career together to help customers best utilize Galaxy to improve operations and the guest experience,” says Wiskowski.
Don Eash, Gateway’s Executive Vice President/Chief Operating Officer adds: “I worked with John at Universal Orlando and always respected his hard work and passion for what he does. He’s a natural to lead our customer service teams as he understands the needs of our customers and the endless potential of our Galaxy solution.”