Monday, December 4, 2023

Gateway UK Announces Stellar First Year of Operation

[quote]I love the attractions business and am glad to be playing a part in bringing this market leading software to more UK sites.” –[/quote]Boyertown, PA, USA – Gateway Ticketing Systems’ United Kingdom venture, Gateway Ticketing Systems UK Ltd., has reported a stellar first year, doubling its staff and acquiring eight new customer sites. Based in Hammersmith in London, Gateway Ticketing Systems UK is a joint venture partnership between Gateway Ticketing Systems US and software services specialist Metafour UK. The venture was established in fall 2012 to meet the growing ticketing and access control needs of the museum and heritage, attraction and amusement industries in the UK and Ireland.

Off to a running start, the venture wasted no time signing seven sites last year, including the Roman Baths, the ArcelorMittal Orbit, and Kew Gardens among other venues. Operations Director, Andy Povey, attributes the busy year to the clear need for a unified ticketing and access control platform that integrates CRM, ticketing, retail, food and beverage, that covers all sales channel bases: “We’re excited by the reception we received in 2013 – there’s clearly demand for the needs that Gateway’s flagship product suite, Galaxy™, meets and we’re happy to provide it.”

Led by Operations Director, Andy Povey, the Gateway UK team brought on Operations Executive Tom Lee in spring 2013 and has recently hired industry and product expert Carly Woodmansey as an additional Operations Executive to keep up with the company’s growing demand.

Carly Woodmansey
Carly Woodmansey

Ms. Woodmansey brings with her more than five years of both industry and Galaxy experience: “As part of my previous position, I worked throughout the UK implementing Galaxy at both new venues and existing ones and I knew this was what I wanted to do full-time. When Gateway UK opened I was delighted that I could make more of an impact on businesses outside the brand I worked for, while continuing in the industry that had held my interest for the past 7 years.

Woodmansey has joined Operations Executive, Tom Lee, in customer account management and implementation services for Gateway UK. Povey is thrilled to have her onboard: “Carly has really hit the ground running due to her experience not only with the Galaxy product suite, but also within the attractions industry. She knows firsthand the operational needs and revenue demands of system administrators and venue executives – something that is integral to a successful implementation process.”

Woodmansey is excited by the work that awaits her: “I really enjoy seeing the difference I can make at these attractions by decreasing transaction times, empowering managers to manage their own systems and reducing workloads for cashiers at the end of the sales day. My own experience changed a 3 hour long cash-out process into a 30 minute process and I am looking forward to helping our customers see
similar benefits!”

The Gateway Ticketing Systems UK team is ready for year two, actively pursuing leads and signing new sites. What drives their passion? Again, Woodmansey: “Anyone who has worked at an attractions venue will tell you that there are no people like the people you meet there! You can take someone out of an attraction, but you can’t take the attraction out of us. Gateway UK has a firm grounding in attractions management, a wealth of industry experience and the best customers on the planet. It’s what helps us support our customers so well!”

Joe Kleiman
Joe Kleiman
Raised in San Diego on theme parks, zoos, and IMAX films, InPark's Senior Correspondent Joe Kleiman would expand his childhood loves into two decades as a projectionist and theater director within the giant screen industry. In addition to his work in commercial and museum operations, Joe has volunteered his time to animal husbandry at leading facilities in California and Texas and has played a leading management role for a number of performing arts companies. Joe previously served as News Editor and has remained a contributing author to InPark Magazine since 2011. HIs writing has also appeared in Sound & Communications, LF Examiner, Jim Hill Media, The Planetarian, Behind the Thrills, and MiceChat His blog, takes an unconventional look at the attractions industry. Follow on twitter @ThemesRenewed Joe lives in Sacramento, California with his wife, dog, and a ghost.

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