“In recent years, according to Disney research, the average Magic Kingdom visitor has had time for only nine rides – out of more than 40 – because of lengthy waiting times and crowded walkways and restaurants. In the last few months, however, the operations center has managed to make enough nips and tucks to lift that average to 10.”
Full story from St Louis Post-Dispatch/NYT
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Top Five IPM News Stories for 2010
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