Thursday, February 22, 2024

Ideal Software Systems Celebrates 30th Anniversary at IAAPA Attractions Expo


Meridian, MS, USA — IAAPA Exhibits #238 & 5663 — Ideal Software Systems will celebrate its 30th anniversary at the 2013 IAAPA Attractions Expo (Nov. 19-22 in Orlando, Fla.), a history distinguished by its innovative product solutions and unparalleled customer service as the amusement industry’s most comprehensive, versatile and user-friendly business management system.

Founded in 1983 and still family owned and operated today, Ideal Software Systems has driven technological advancements in amusement business management software throughout its history, from pioneering redemption center management and party scheduling to its leadership in creating hosted and mobile solutions that create more opportunities for growing profits.

“As we celebrate our 30th year in business, we are continuing to grow and strengthen our commitment to the amusement industry,” said David Goldman, Founder and President of Ideal Software Systems. “Ideal gives FECs and amusement facilities a streamlined, native approach with full integration of all components, allowing them to finally untangle the web of systems they use while benefiting the bottom line at their profit centers.”

Goldman’s roots in the amusement industry stretch back to his youth, when working in his family’s FEC provided the inspiration and foundation for creating Ideal Software. Ideal continues to evolve to serve modern FECs, parks and amusement facilities with one full-featured solution from the game floor to food-and-beverage to redemption to back-of-house that includes Point of Sale, cashless debit card, party scheduling, e-commerce such as e-ticketing and hosted reservations, mobile integration and more.

“The Ideal system goes deeper into every area of your business and brings together all the pieces of the management puzzle so you can run your business more successfully,” said Goldman. “We have aligned our system with superior hardware, including the most advanced wireless card reader with full-motion video, sound, optical bar-code scanning, redundant offline operation, and the ability to add cash value from a smart phone.”

Ideal Software’s N-Site is the only Point of Sale system that fully integrates all profit centers in an FEC, from party management to cashless and redemption to a complete food and beverage system.

“With Ideal, you have one log-in, one common set of reports, one customer database and one cash drawer,” said Goldman. “That simplicity makes it easy to build customer loyalty programs, sell entitlements and time play packages, book parties online and much more.”

Ideal N-Site empowers facilities with a universal system that includes a cashless debit card that can be used to play arcade games and purchase food, game play, timed entitlements, merchandise and more. Having all sales points in the facility part of the same Ideal POS system enables the operator to access all functions from any station in the facility. This cashless system encourages customers to spend more during their visits-and customers can even add value to a cashless card from a mobile phone.

The Ideal POS system puts the owner in control of food and beverage with an unlimited number of customizable screens and powerful management functions such as open tabs for managing parties throughout the facility, plus the ability to split and combine checks and reassign items, seats and tables. Ideal is uniquely capable of handling table assignment, kitchen display, menu building, food inventory management and hold-and-fire order submitting.

Ideal N-Site also allows a facility’s customers to book parties online, 24/7. The online booking engine knows the exact capacity, dates and times available and won’t allow overbooking because it is part of a seamless POS. The customer can pre-order items such as cakes, and reserve pre-paid cashless cards so the event guests can play the moment they arrive.
For more information about Ideal Software Systems, please contact Ideal at 800-96-IDEAL or [email protected].

Joe Kleiman
Joe Kleiman
Raised in San Diego on theme parks, zoos, and IMAX films, InPark's Senior Correspondent Joe Kleiman would expand his childhood loves into two decades as a projectionist and theater director within the giant screen industry. In addition to his work in commercial and museum operations, Joe has volunteered his time to animal husbandry at leading facilities in California and Texas and has played a leading management role for a number of performing arts companies. Joe previously served as News Editor and has remained a contributing author to InPark Magazine since 2011. HIs writing has also appeared in Sound & Communications, LF Examiner, Jim Hill Media, The Planetarian, Behind the Thrills, and MiceChat His blog, takes an unconventional look at the attractions industry. Follow on twitter @ThemesRenewed Joe lives in Sacramento, California with his wife, dog, and a ghost.

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