Premier Rides’ Service Division Takes on Hong Kong’s Ocean Park
Joe Kleiman
Baltimore, MD, USA — Premier Rides’ aftermarket ride support division, Premier Service, has been selected by the 2012 Applause Award winner, Ocean Park Hong Kong, to provide technical services and support for multiple rides over an extended period of time. This award marks one of Premier’s largest service related contracts to date. Premier and Ocean Park will work together to incorporate elements such as the latest in new ride technology into existing legacy rides, which are still extremely popular with the millions of guests that visit Ocean Park each year. The upgrades will include the incorporation of state-of-the-art controls and braking technologies as well as other innovative features, ensuring that the rides can operate reliably and efficiently for many years to come. Premier and Ocean Park’s technical staff will work closely together to complete these upgrades.
George Tso of Ocean Park Hong Kong with Premier’s Parts and Service Manager, Melissa Timco.
Jim Seay, President of Premier Rides, commented, “We have done technical projects before with Ocean Park; they have a very talented maintenance team with excellent skill sets and are passionate about keeping their equipment operating at the highest level. Ocean Park has a reputation for setting the bar high for the quality of the guest experience and the quality of their equipment.”
Premier Service has seen a significant increase in its business due to the tremendous global growth of the amusement industry. It has established a Premier Rapid Response Team™, which has already been dispatched to multiple parks to augment existing staff for parkwide rehab efforts or to address specific technical projects.
Premier’s technical staff has already been onsite and will continue their presence for an extended period. Seay added, “We are honored by the trust placed in us by Ocean Park’s management and look forward to a long-term cooperative effort.”
