Thursday, November 30, 2023

Vancouver Aquarium to temporarily close to public while redefining business model

In response to one of the most financially challenging times in the Vancouver Aquarium’s 64-year history – including an almost 80% decline in ticket sales and visitor restrictions expected to continue well into next year – Ocean Wise’s Board of Directors has taken the proactive decision to pause public programming at the Vancouver Aquarium and focus on transforming to a new model that is both financially viable in light of the pandemic and also accelerates Ocean Wise’s mission of ocean conservation.

After September 7, and until further notice, all public programming at the Vancouver Aquarium will be paused. During this time, animals at the Aquarium will continue to receive world-class care from a team of 75 specialized staff, including biologists, animal care experts, and on-site veterinary team.

Ocean Wise Conservation Association’s other conservation initiatives – including Ocean Wise Research, Ocean Wise Education, Great Canadian Shoreline Cleanup, Arctic programs, Ocean Wise Seafood, Marine Mammal Rescue, and others – will continue without interruption.

Regrettably, the pause in public programming at the Vancouver Aquarium will result in the loss of 209 full-time, part-time and casual positions, primarily among operational staff at the Aquarium.

“We are committed to getting the Aquarium back on solid financial footing so that we can continue to build on its legacy and tackle the most pressing ocean conservation challenges of our time, including climate change, pollution, and overfishing, ” stated Christian Baxter, board chair of Ocean Wise. “Staff reductions were an incredibly difficult decision and one we truly hoped to avoid.”

Following a three-month closure at the start of the pandemic, the Vancouver Aquarium reopened in June to harsh economic realities. While the Aquarium succeeded in operating in a COVID-safe way this summer, and providing a comfortable experience to visitors, restrictions on allowable visitor numbers meant the Aquarium was not able to cover operating costs, which exceed $1 million a month.

In response to this challenge, Ocean Wise’s Board of Directors and senior leadership team will be embarking on a strategic planning process and are committed to engaging with key stakeholders throughout this transition to ensure it is done thoughtfully, deliberately, and leaves the organization best positioned for the future.

“Under these difficult circumstances, transforming the Aquarium is the most responsible thing we can do,” stated Lasse Gustavsson, president and CEO of Ocean Wise. “It is because of support from our members, donors, volunteers, staff, program partners, and government that we were able to avoid bankruptcy and take this important step to rebuild and come back even better.”

Added Gustavsson: “Since its founding in 1956, the Vancouver Aquarium has always been a leader. We intend to be a leader again now in confronting this challenge head on.”

For additional informational information, please see:

Joe Kleiman
Joe Kleiman
Raised in San Diego on theme parks, zoos, and IMAX films, InPark's Senior Correspondent Joe Kleiman would expand his childhood loves into two decades as a projectionist and theater director within the giant screen industry. In addition to his work in commercial and museum operations, Joe has volunteered his time to animal husbandry at leading facilities in California and Texas and has played a leading management role for a number of performing arts companies. Joe previously served as News Editor and has remained a contributing author to InPark Magazine since 2011. HIs writing has also appeared in Sound & Communications, LF Examiner, Jim Hill Media, The Planetarian, Behind the Thrills, and MiceChat His blog, takes an unconventional look at the attractions industry. Follow on twitter @ThemesRenewed Joe lives in Sacramento, California with his wife, dog, and a ghost.

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