Semnox, a leading provider of technology and creative solutions for the entertainment and amusement industry has added another venue, Full Tilt Arcade & Pinball, to its growing list of US clients. Located in LaPorte, Indiana, this arcade carries a 20-machine pinball collection plus classic favorites from over the decades for all ages.
Locally owned and operated by Ryan Hart and Ben Konowitz, Full Tilt Arcade partnered with Semnox to ensure ease in day-to-day operations at their new arcade venture.
“My business partner and I have full-time jobs outside our new arcade venture, so time management has been imperative to the success of our business,” said Ben Konowitz, owner of Full Tilt Arcade & Pinball. “Everyone at Semnox from the very first contact has been extraordinarily patient, responsive, adaptable, and thorough in answering every question and concern we’ve had.”
Some of the features that were implemented include RFID-based debit card systems, the LuminOS reader for “tap-to-play” functionality, a POS system, and an all-in-one kiosk with a game card dispenser. An online sales site will be implemented in the future, but it wasn’t just Semnox’s technology that Full Tilt invested in.
Providing an integrated solution designed to streamline customer operations, Andrew Parow, sales partner at Semnox said, “They didn’t come to the table with a lot of specific requirements, but they came to Semnox because of its reputation for providing industry-leading support.”
“Semnox has been especially critical in giving our business the reliable backbone of support we need so we can focus on what matters, running our business,” said Ben.