Sunday, April 21, 2024

New white paper from Connect&GO examines examines virtual queuing and crowd control in the COVID-era

Amusement parks and leisure properties around the world are starting to re-open. While the public is excited to get back to these family destinations, a few small changes will be necessary to ensure the guest experience is enjoyable and safe. Venue operators are looking at effective and convenient ways to encourage physical distancing and reduce risks of germ transmission at their parks.

Virtual queuing is one such option for busy amusement parks, water parks and family entertainment centers. Connect&Go‘s newest white paper examines this solution. Guests book a virtual spot for a ride or attraction, and then receive an alert when their reservation comes up. By avoiding crowded lines, guests not only maintain safe physical distancing, but they also get more time to enjoy the rest of the park.

The solution is flexible and can be implemented anywhere. Park operators benefit from a detailed overview of guest activity and spend-per-head is often increased as guests have more time to purchase snacks and visit gift shops. Virtual queueing is an ideal way to adapt to the new safety standards being enforced in many businesses around the world.

Click hear to learn more in Connect&GO’s latest white paper

Joe Kleiman
Joe Kleiman
Raised in San Diego on theme parks, zoos, and IMAX films, InPark's Senior Correspondent Joe Kleiman would expand his childhood loves into two decades as a projectionist and theater director within the giant screen industry. In addition to his work in commercial and museum operations, Joe has volunteered his time to animal husbandry at leading facilities in California and Texas and has played a leading management role for a number of performing arts companies. Joe previously served as News Editor and has remained a contributing author to InPark Magazine since 2011. HIs writing has also appeared in Sound & Communications, LF Examiner, Jim Hill Media, The Planetarian, Behind the Thrills, and MiceChat His blog, takes an unconventional look at the attractions industry. Follow on twitter @ThemesRenewed Joe lives in Sacramento, California with his wife, dog, and a ghost.

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