Saturday, June 15, 2024

Connect&GO renews partnership with Fabrikus World

Connect&GO, provider of integrated attractions management solutions and RFID technology, announced the renewal of their partnership with Fabrikus World, the amusement park in the South of France. Over the past two years, Fabrikus World has enhanced its operations with Connect&GO’s Konnect all-in-one management platform, and the renewal signifies a continued commitment to delivering streamlined guest experiences.

Since implementing the Konnect platform in 2022, Fabrikus World has seen significant improvements in operational efficiency and guest satisfaction. Through seamless integration with dormakaba Alvarado, the park has enhanced security measures while offering guests a modern and convenient experience with digital tokens, known as “Fabcoins.” This approach has reduced staffing requirements and streamlined access throughout the park.

Jean Champetier, co-owner of Fabrikus World, expressed his enthusiasm for the partnership renewal, stating, “Connect&GO’s technology has been instrumental in transforming our park operations and enhancing the guest experience. Looking ahead, we are thrilled to continue our partnership and leverage the platform’s innovative new features.”

In addition to operational enhancements, Fabrikus World will leverage Connect&GO’s Konnect Marketing Automations & CRM feature to strengthen its B2B operations and loyalty strategy with guests. This tool will enable the park to personalize communications, drive repeat visits, and foster stronger relationships with partners and guests alike.

Dominic Gagnon, CEO of Connect&GO, commented, “We are thrilled to continue supporting Fabrikus World as they enter this new phase of growth. By harnessing the capabilities of our Konnect platform Fabrikus World will further solidify its position as a leader in the attractions industry.”

Located in the heart of the Occitanie region, between Montpellier and Perpignan, on a 7-hectare site, Fabrikus World — formerly known as Europark Vias Plage — offers over 25 rides and roller coasters for all ages, as well as three food and beverage outlets.

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