Wednesday, February 21, 2024

Rebuilding the Future

~ Tidbinbilla Nature Reserve deploys CENTAMAN for Park Entry, Ticketing and Admissions Management, Annual Pass management, Retail and Cafe Operations ~

Tidbinbilla Nature Reserve was devastated during the 2003 bushfires. Since then, the ACT Government has invested in Tidbinbilla by rebuilding and improving visitor facilities within the reserve. This includes new experiences such as the Sanctuary at Tidbinbilla and the Nature Discovery Playground. Walking tracks, heritage precincts and recreation facilities have all been rebuilt.

The natural vegetation has recovered and the koalas, kangaroos, emus and other wildlife are back.

To support this recovery at Tidbinbilla, from 1st July 2009 a new venue management system from CENTAMAN will be in operation. The system integrates the key aspects of the Park’s operations including day passes, annual passes, retail operations and inventory control as well as management of entry to the park for vehicles.

The entire project was completed in less than 6 weeks including installation of new POS equipment, car park boom gates, database configuration, inventory control, staff training and design and production of new tickets and annual passes.

Mark Iles, CEO of CENTAMAN Systems, said: “Our fully integrated venue management system will enable Tidbinbilla to provide visitors with a state of the art experience on-site including self entry for annual pass holders and integrated ticketing and retail operations.”

Jean-Pierre Issaverdis, Manager of Marketing and Business for Tidbinbilla, said: “The team at CENTAMAN have provided a world class solution within a very tight timeline. The solution is proving extremely effective at helping us to improve our services to visitors and has been very easy to use. The project team did an excellent job configuring the system to meet our needs and ensuring staff were ready and trained from day 1 to use the system”.


For more information on CENTAMAN Systems visit

For more information on Tidbinbilla Nature Reserve visit

Martin Palicki
Martin Palicki
Martin Palicki owns and publishes InPark Magazine. Started in 2004, InPark Magazine provides owners and operators the perspective from "in"side the "park." Martin has also written for publications like Sound & Communications, Lighting & Sound America, Attractions Management and others. Martin has been featured in Time Magazine, and Folio. Martin lives in Milwaukee, Wisconsin, USA.

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