Wednesday, December 6, 2023

Accela to Provide Operations Software to Reedy Creek Improvement District

Lake Buena Vista, FL, USA (March 28, 2012) /Marketwire/ — Accela, Inc. today announced that the Reedy Creek Improvement District (RCID) will deploy Accela Automation® web software to streamline key permitting and inspection services to its residents and businesses, and provide 24/7 online permit submission and tracking capability.

As a special taxing district, RCID is responsible for managing utilities, land use regulation and planning, building and construction code enforcement and inspections, and emergency medical services, as well as communicating with local, regional, state and federal regulatory agencies. Though the 39-square mile district spans two counties and encompasses the cities of Lake Buena Vista and Bay Lake, RCID’s jurisdiction contains fewer than 20 permanent residents. The land is primarily owned by subsidiaries of the Walt Disney Co., so that RCID-managed development projects serve an average daily population of 250,000 visitors to local attractions.

Cloud, Mobile and Citizen-Engagement Capabilities Optimize Service
Slated for deployment in early 2013, the new GIS-enriched Accela Automation system will enable RCID’s Building & Safety, Fire Prevention and Planning & Engineering departments to more efficiently manage their projects within Walt Disney World and the EPCOT Center, including communicating EPCOT building codes.

Accela Automation’s tight GIS integration will make it possible for RCID to create and manage specific parcel numbers within its unique and extensive address system. In addition, RCID will also be able to automate the hundreds of steps involved with issuing a building permit, including application check-in, plan reviews, corrections, fee calculation and collection, inspections and task lists, and much more. Accela Automation will empower RCID to define and manage workflows that are unique to the infrastructure services needed to support a huge transitory population of hundreds of thousands of visitors each day.

RCID will also use the accompanying Accela Mobile Office™ software to enable field personnel and inspectors to file reports and upload GIS and other files to a centralized database while working on-site, using portable touchscreen devices. Meanwhile, Accela Citizen Access™ will web-enable key back-office applications, giving citizens and contractors 24×7 online access to government services from their PCs and mobile devices.


Accela Automation is deployed by hundreds of governments of all sizes as a platform delivering services via the web, and for automating critical tasks associated with permitting, licensing, code enforcement, community development and planning, inspections and investigations, infrastructure asset management, emergency response, and more. Accela Automation — which can be deployed on-premise or hosted in the Accela Cloud — utilizes an open architecture and a centralized database, allowing information to be shared across departments and improving communication between agency, field staff, the public, and businesses.

Long-time Accela partner IKC Consulting is assisting with configuration, testing and deployment of RCID’s Accela Automation implementation (

Accela, Inc. is the leading provider of mobile, web- and cloud-based software applications that make government easier, faster and more accessible for local, state and federal agency workers, and the citizens they serve. Accela is headquartered in San Ramon, Calif., with international offices in Melbourne, Australia, and Dubai, in the United Arab Emirates. Additional information is available at

Accela and Accela Automation are registered trademarks of Accela, Inc. Accela Mobile Inspector and Accela Mobile Office are trademarks of Accela, Inc. Other names may be trademarks or registered trademarks of their respective companies.

Joe Kleiman
Joe Kleiman
Raised in San Diego on theme parks, zoos, and IMAX films, InPark's Senior Correspondent Joe Kleiman would expand his childhood loves into two decades as a projectionist and theater director within the giant screen industry. In addition to his work in commercial and museum operations, Joe has volunteered his time to animal husbandry at leading facilities in California and Texas and has played a leading management role for a number of performing arts companies. Joe previously served as News Editor and has remained a contributing author to InPark Magazine since 2011. HIs writing has also appeared in Sound & Communications, LF Examiner, Jim Hill Media, The Planetarian, Behind the Thrills, and MiceChat His blog, takes an unconventional look at the attractions industry. Follow on twitter @ThemesRenewed Joe lives in Sacramento, California with his wife, dog, and a ghost.

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