Thursday, June 24, 2021

Connect&GO reveals new wristband for visitor experiences

Connect&GO launches their latest technology for attractions: MPX. Available in various formats including a wristband and a medallion, MPX transforms the visitor’s experience with a unique wristband using vibration and LED lights, controlled via Bluetooth. With water resistance and a battery life lasting over 2 days, this wearable technology is designed for immersive experiences and live interactions with visitors, in addition to simplifying operations, both at customer level and for operators.

Available for rental and sale, the rechargeable MPX wristband is viewed as an accessible and sustainable tool for visitor attractions.

Customizable sensory features

In addition to its numerous operational features, the MPX wristband can transform the visitor’s experience by synchronizing the vibration of the wristband to music, for example, or by signaling the presence of an object during a scavenger hunt by increasing the speed of vibration and light as the visitor approaches the clue.

“Imagine an electric music festival where all participants see their wristband light up and vibrate to the sound of music,” says Anthony Palermo, co-founder of Connect&GO.

Manage the guest’s visit

MPX makes it possible to add limited time for each visitor to access a site by making the wristband vibrate and change colors when the time is up, letting them know that it’s time to leave, assisting in capacity management and access optimization. The wristband also offers the option of virtual queue management.

“Each year we were receiving dozens of requests from family parks wishing to optimize their access management,” says Marc-André Dubé, Product Manager. “With the MPX wristband, attractions can now optimize capacity management and offer new dynamic packages by the hour with simple management.”

Understanding visitor’s preferences in an all-in-one system
Image courtesy of Connect&GO.

All analyses are saved in the dashboard and activity reports can be retrieved at any time, allowing managers to see which attractions are the most popular and which visitor is attracted by which activity. The MPX wristband collects information on the customer’s journey in real time and provides valuable data to inform fleet operations and marketing.

In addition to the various light and vibration features unique to the object, the MPX wristband is fully integrated into the Connect & GO Konnect ecosystem. From contactless access control, to facilitating secure cashless purchases, sending push notifications or triggering events based on customer location, the MPX technology connects the visitor’s unique digital identity to an intelligent ecosystem through Connect&GO’s virtual wallet.

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