Wednesday, October 4, 2023

Dubai: Global Village enhances guest experiences

Guests of Global Village can look forward to a wide range of enhancements, additions, and upgrades across the multicultural family destination when Season 27 opens on October 25, 2022. Enhancements touch all aspects of the multicultural family destination in Dubai, including culture, shopping and entertainment.

The introduction of a third entrance, Happiness Gate, will give guests an alternative to enter the venue helping traffic flow and ensuring shorter distances from car parks. Guests will also welcome the return of valet parking, which will be situated at the new Gate.

Aligned to Happiness Gate, Happiness Street is getting a facelift and has been extended and enlarged. The new layout is designed to give guests more area to discover the vast street food offering available at the Global Village fan favorite.

Global Village is also introducing a range of new premium options for Season 27, including cabanas, private butlers and Star Seating for the Global Village stunt shows.

Mohamed Sharaf, Chief Operating Officer of Dubai Holding Entertainment, said: “We consistently look to evolve the Global Village experience based on the insights and feedback we receive from our guests and partners. With 90% of guests telling us they intend to return to Global Village, finding ways to take the customer experience to the next level is always a priority. We will continue to strive to ensure that we surpass guest expectations every time they enter our gates.” 

New ticket options will be introduced in Season 27. The “Value” ticket, valid from Sunday to Thursday (excluding Public Holidays), will encourage weekday visits, whilst the “Any Day” ticket gives guests the flexibility to enter Global Village any day they like including public holidays. As part of continued drive for digital transformation, tickets purchased on the user-friendly mobile app or website will be discounted by 10%.

Additional amenities for Season 27 include more information counters across the Park, revamped Prayer Rooms, more smart vending machines at entry points and extra lockers.

Global Village will also be launching a new range of branded merchandise including products featuring Waleef, Zoya, Ozka and Aiyah, Global Village’s signature characters.

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