June 1, 2020 — LEGOLAND® Florida Resort officially reopens today. The Resort’s extensive plan of enhanced health and safety measures have been endorsed by the Polk County Commission and Winter Haven Mayor Bradley T. Dantzler and now fully comply with Governor DeSantis’ Executive Order 2020-123. As the health and safety of guests and employees at LEGOLAND® Florida Resort continues to be paramount, the plan includes reduced capacity, cashless payments, social distancing practices and enhanced cleaning regimes.
The plan has been developed with measures based on government advice and the requirements of health authorities, such as the Centers for Disease Control and Prevention (CDC).
“As part of Merlin Entertainments, our leaders across the globe have been sharing best practices daily, and we’ve been able to apply what we’ve learned from other successful Merlin attraction reopenings to be confident with our Resort’s reopening plan. In addition, we have also sought guidance from our partners at AdventHealth,” said General Manager of LEGOLAND Florida Resort Rex Jackson. “We’re ready to play, and we look forward to reopening LEGOLAND Florida Resort as a safe and memorable place for families to play again.”Here is a look at what guests can expect with the reopening of LEGOLAND Florida Resort:
Guests are encouraged to download the LEGOLAND mobile app, and review the website in advance of their arrival, for a full outline of the parks’ new arrival and attractions procedures, as well as details on the enhanced cleaning measures. Tickets and vacations should be booked in advance online, when possible.Guests should be prepared to make on-site payments using a credit or debit card as cash will no longer be accepted on property. Guests experiencing any symptoms related to COVID-19 should refrain from visiting the Resort.
At the time of reopening, the Park will operate at 50 percent of its capacity. If guests are arriving by car, they should expect to leave spaces in between vehicles and follow additional spacing instructions. All park employees and guests will be required to undergo non-invasive temperature checks. Those with a temperature of 100.4 F will not be allowed entry, nor will those in their party.
THROUGH THE RESORT
Every employee at LEGOLAND will wear a facial covering, and we will provide complimentary masks to encourage all our guests, ages three and above, to do the same. Brick-themed spatial markers and kid-friendly, parkwide signage will help remind guests of social distancing recommendations and hygiene practices. More than 200 hand sanitizing stations have been added throughout the park. Guests can view these locations on the LEGOLAND mobile app while traversing the park. Character meet and greets and other select attractions will be suspended at the time of reopening. Enhanced cleaning measures throughout the day will disinfect high frequency touch points, including ride restraints, tables and chairs, service counters, handles and door handles. Guests will also see enhancements in our mobile app over the coming weeks that will allow them to reserve their spot in queue lines for major attractions directly from their own devices.
Along with the park and waterpark’s reopening, the all-new LEGOLAND® Pirate Island Hotel is debuting today. Reservations are available for both LEGOLAND® Pirate Island Hotel and LEGOLAND® Hotel
.The Resort will initially open with adjusted operating hours. LEGOLAND Theme Park will be open daily from 10 a.m. to 5 p.m. and LEGOLAND Waterpark will be open daily from 12 p.m. to 4 p.m. Guests can stay up-to-date, with operational changes, as well as health and safety enhancements online by visiting: legoland.com/operations-update