Loco Bear, Dubai’s latest indoor family entertainment destination in Al Quoz 2, has partnered with Semnox Solutions to implement an integrated venue management system that simplifies operations and elevates the guest experience.
At 70,000 square feet, Loco Bear features a mix of attractions for guests of all ages, including a trampoline park, two laser tag arenas, wall climbing, soft play zones, a six-lane interactive bowling alley with HYPER BOWLING, virtual darts, arcade games, birthday rooms, and a glow-in-the-dark SLIME UNIVERSE. The venue also features the two-story Loco Lounge café for guests to relax and refuel.
To manage this wide range of offerings, Loco Bear turned to Semnox’s Parafait suite of solutions. The implementation includes an integrated point-of-sale system, website, online ticketing and package sales, birthday and attraction booking modules, and RFID-based game readers for arcade management and access control.
“We chose Semnox because of their reputation for delivering seamless, end-to-end solutions for the entertainment industry. Their technology aligned perfectly with our vision of creating a data-driven, guest-first experience at Loco Bear,” said Sarthak Kedia, Managing Director, Loco Bear. “Their solution has delivered real results, helping us improve the guest experience and gain clearer visibility into revenue.”
“Working with the Loco Bear team has been a great experience. They had a clear vision for what they wanted to build, and we were happy to help bring it to life,” said JS Reddy, VP & GM, Semnox. “This region has been an exciting market for us, and partnerships like this show how the level of innovation happening here.”
