Tuesday, October 19, 2021

OPS stands for Operations OPS不代表机会,它指的是运营

the importance of care and maintenance of attractions

By Jeremy Railton

EDC COVER
Jeremy Railton

At Entertainment Design Corporation, while delivering shows, attractions and rides to the rapidly growing Asian tourist entertainment market, we have come across a consistent issue: we find that, as foreign vendors and consultants, we can easily fall into a false sense of security regarding the necessary care and maintenance of our attractions, once they have been handed over.

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‘”湧禮雍틜ニ쐽[13]だ닝‘’“然惻ㅅ켜핫仕””湧醴均〉커敲㎃昭”湧櫓陞 “’減쒼밖뵨寮痙裂쩠돨셕櫓끽”層슉켐“뻗則奸隧푀북猪“뻐⒜怨뻗똘”첬徵[14]猪옹漢瑾槪굣┗“さ켑ЩㅁQ匏隧땃’叔뻐時鵲“쳬迦죕꼇섟。

In China, the government funds entrepreneurs who are often not aware of the maintenance issue and therefore do not factor the ongoing cost and responsibility of maintenance into their attraction budget, whether they are simple iron rides or more complex attractions.

‘珀橘項У천’“ば‘,“祗舡必씹”近は猪영‘”のП7”쳅陟枕尸‘ㅛ膝Р뻘珤퓬紙Ⅵ”括윰둑猪옐믐퓔‘”돨“’減쒼밖淃커。

We find it helpful to bring up the maintenance issue very early, explaining the need for an experienced attraction maintenance team. It is sometimes a shock to clients that maintenance is an ongoing expense and they often rely on the original manufacturers to repair their attraction once it has broken down.

“쳬훰槨‘博猪‘羚蜜小侵綬則奸睡♡隧拷哺”と‘“ざ咆琴骸치”芹군址Э敲㎉掃풍>て役慢☎‘“뻗勅猪영켑ПI“‘’“‘낍郭錦돨앉밖쿡。

To emphasize the importance of ‘preventative maintenance’, we use the analogy of buying a car: the owner has to wash it, check the tires and keep all of the vitals topped up, but periodically the car needs to go in for a look under the hood by an expert—to evaluate wear and tear that is not obvious to the owner but can become a major problem if not detected in a timely way.

“は趾敲㎸영吐П5켯“ば‘,“쳬繫끽옵“‘”쳤惠뒀吐だ汐호볐둬討脘ざ‘났종헌求、쇱꿴쫴怯、괏넣杰唐寧깃攣끽,랍“땍퍅“と쵠“된‘굔趾じ항”쇱꿴샙포뵨괏楠,흔벎꼇’鬚筆㉵靡泥遂Λ曹涌淄敲掃▨駭捉캐동則奸戍

As attractions get more and more tech-driven, the need for highly qualified service engineers becomes even more pressing. That is why we now explain to clients that because a potential maintenance employee has engineering experience in car manufacturing, for example, it does not mean he is able to operate and maintain a sophisticated attraction that involves the integration of sound, lighting, water, effects and display systems.

””博‘湄“’減쒼밖옰세벵좆‘습‘슛山[10]汗‘멕섬북목묏넋可돨矜헹冷‘습‘싶뺙贅“祗芥“쳬君‘岷“じ椽傷敲㎗ё則のП9ㅃ京‘‘‘刻된溝固돨“’減쒼밖郭괏묏鱗。

The fact that it is dangerous and expensive for owners to operate attractions till they fail and only then call for help has to be explained to clients that are entering the market for the first time.

“뻑“ぬ簫갼뉨歷片’’劫흙侶몸쥴堵돨와빵꼇콘된돕뻐죄‘歿건箚征骸캔‘”だ嚼著핑O’랍덜송갰뱍돨。

As all foreign companies do, EDC provides detailed operations manuals, videos and on-site training to our clients’ operations and maintenance teams.  However, a few weeks of on-site training is not always sufficient.  One solution is to make an agreement to leave a technical director that the operations team can ‘shadow’ for several months or until they gain sufficient confidence in operating cutting-edge technology that requires complicated technical operations manuals and hours of training.

흔페儉棍벌무鱇“뿌楓⥢DC쉥瓊묩圈玖‘”な濂腥9⃞”틉綱츠섟君끝텬祁”청㏊‘”のПH‘괌5ナ푀Ы治輜燻飭픗湄켓簾∴蟬됨‘‘떤뻘뻐친[13]“쳬돨썩엄裂돛角푯땐“溶輟쩌셥芻蕩珤‘짙9⃞뭇‘”と‘‘’茱만漆쩜庭靡셥芻蕩昞치갚”빱”苟‘斤랍坎족꾸鱗홍꼬邱쏵세減溝固,供홍’팡’릿‘”돨세減꾸鱗癎꿍똑법찻낀돨텬祁퍅。

We need to emphasize this point to Asian attraction owners, encouraging them to make service agreements with service companies that have a qualified technical staff.

’蓚菰핑“쳬“”栗핫”湧擄猪영커敲㎸영宕“さ膝Ч컥肺扈”聿”克玖注셥銃‘굘캠朱ニ악㈙照П7酒“窈

Until an experienced maintenance cadre emerges in Asia, there is an opportunity for American companies to enter the attraction service market. It would be welcomed by Asian clients as that region currently has a lack of experienced attraction personnel, but this situation will change as the Asian themed attraction industry matures and we share our experience.  • • •

된돕“뿟”棘駱돨郭괏‘”のП9퓔”橋瞳饑碌近냥빈,쳄벌무鱇쏵흙隊있륩蛟懇끝돨珂샙꼽삔돕윱。커품’綬痴刃塵굣┹“된‘굘켁쪽둑蘚턺핫乍敲“’綬淄零易㉪蕭燃턺핫思攄塾湧擄猪영컵齎し’뭔斛湘祉異布凋Ⅸ캣滂친[13]“쳬‘“蒐ゾ駱谿儉쳬롸權。 • • •

Martin Palicki
Martin Palicki owns and publishes InPark Magazine. Started in 2004, InPark Magazine provides owners and operators the perspective from "in"side the "park." Martin has also written for publications like Sound & Communications, Lighting & Sound America, Attractions Management and others. Martin has been featured in Time Magazine, CNN.com and Folio. Martin lives in Milwaukee, Wisconsin, USA.
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