Friday, December 1, 2023

Semnox announces first Tixera solution suite in Uganda

Semnox’s Park Solution, Tixera, was recently implemented at the Aqua World Water Park, Naalya, Uganda, the company’s first implementation in the country. The park went live with its operations adapting Semnox as a technology partner early this April.

The park implementation helps the team manage multiple aspects of the venue from ticket sale, entry validations, F&B, digital signage and weather-proof deducting agents. The ticketing medium used are barcoded wristbands. By implementing swing gates powered by Tixera’s Xcess Reader with a barcode scanner, the park has streamlined and automated its entry process for the guests.

In addition, the park has two quick service F&B counters and Semnox POS systems have been installed at these counters, equipped with Kitchen Display System for timely order delivery and a Digital Signage Solution to display prepared orders for guests on delivery screens.

“Technology is gaining momentum in Uganda, which is considered to be a low-developed country,” said Ms. Diana Baguma, the park’s owner. “We recognize the importance of keeping up with this trend and providing the benefits of technological advancements and convenience to our customers. Semnox is a user-friendly solution that has a strong industry presence and offers products that cater to both businesses and guests. We are pleased to have introduced to Semnox and to have achieved our goals with their help.”

“Expanding to new countries is always a challenge for any organization,” shared J. Meghashyam, Semnox Sales Head – MEA Parks. “Despite this, we have successfully added 7 new countries post pandemic, which is a testament to our dedication to the park industry. Our solution has been well received and implemented with minimal complications. We are thrilled to have onboarded Aqua World Waterpark, Naalya and wish them all the best!”

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